Privacy Policy

This Policy applies to games, mini games, websites, and related services published by Shaanxi Hanyou Interactive Entertainment Technology Co., Ltd. (“Hanyou Games,” “we,” or “us”) that link to it. Third-party platforms and services have their own policies, and we do not control their data practices.

Before using a particular game, please also review its first-run notices, permission explanations, child-safety information, and the rules of the platform where it is distributed.

Depending on the game, platform, and features you use, we may process:

• Information you provide: player name, account identifier, feedback, and any screenshots, device details, or descriptions you send to support.
• Device and log data: device model, operating system and game version, language, network type, IP address, crash logs, performance data, and security-event records.
• Game and service data: level progress, settings, achievements, virtual items, event participation, and data needed to sync or restore progress.
• Transaction data: order number, product, amount, time, and transaction status. Sensitive payment credentials are generally processed directly by Apple, Google Play, or the relevant platform; we do not store full card details.
• Advertising and analytics data: where enabled for a particular product and after obtaining consent when required, this may include advertising identifiers, ad interactions, and attribution data. You can manage related choices through your system or game settings.

• Provide, maintain, and improve game features, save progress, and deliver virtual items;
• Verify orders, answer support requests, and send essential service notices;
• Analyze stability, fix errors, balance gameplay, and improve the experience;
• Detect cheating, fraud, abuse, and security risks and protect players and services;
• Comply with applicable laws, platform rules, and regulatory requirements.

We do not operate a business whose primary purpose is selling personal information. We may share only the information needed for the purposes in this Policy with:

• Vendors providing cloud hosting, analytics, crash monitoring, customer support, payments, or advertising;
• The app store, mini-game platform, sign-in provider, or payment provider you choose to use;
• Regulators, courts, or law-enforcement bodies where legally required;
• A successor involved in a merger, acquisition, or asset transfer, subject to continuing legal safeguards.

We require service providers to process information only for agreed purposes and use reasonable safeguards. A game’s in-product notice identifies product-specific third-party services where required.

Some features may request access to notifications, photos, camera, microphone, or other device capabilities. We explain the purpose before access and you can disable permissions in system settings at any time. Turning off an optional permission generally does not prevent basic play, but the related feature may stop working.

Where available, you can also manage personalized ads, analytics, or push notifications in the game or system settings.

We retain information only for as long as needed to fulfill its original purpose, maintain accounts and game services, resolve disputes, or comply with law. We then delete, anonymize, or securely isolate it as required.

When a game operates in multiple countries or regions, information may be processed outside your location. We use contractual, technical, and access-control safeguards appropriate to applicable law.

Depending on applicable law, you may request access, correction, a copy, or deletion of personal information; restrict or object to certain processing; withdraw consent; or close a game account. Please use the account, privacy, or Contact Us feature inside the relevant game.

We may verify your identity to protect the account. Withdrawing consent does not affect earlier lawful processing, and information needed for contracts or legal obligations may not be deleted immediately.

We take children’s privacy and healthy play seriously and follow applicable age-rating, parental-consent, and play-time requirements in each market. Anyone below the age at which they can consent independently should use our services with a parent or guardian.

If a guardian believes a child provided personal information without appropriate consent, please contact us using the method below. After verification, we will handle the information as required by law.

We use technical and organizational measures appropriate to risk, including access controls, transport protection, least-privilege practices, and security monitoring. No internet service can guarantee absolute security. If an incident may affect your rights, we will take remedial action and provide legally required notice.

Our games may interact with app stores, social sign-in, advertising, analytics, or payment services and may include third-party links. Those parties process information under their own terms. Please read their privacy policies before using those features or providing information.

We may update this Policy when our products, laws, or service practices change. For material changes, we will provide notice through the game, a pop-up, this website, or another appropriate channel and update the date at the top. Review the latest version before continuing to use the service.

For questions about this Policy, our data practices, or a privacy-rights request, email hanyouhuyu@163.com or call +86 180 9235 9838. Website: www.hanyouhuyu.cn.

Include the game name, player ID (if available), country or region, and your request. Never send your password or full payment details. Controller/operator: Shaanxi Hanyou Interactive Entertainment Technology Co., Ltd.